Click HERE if you wish to continue supporting us during this pandemic by continuing your membership!
Click HERE if you would like to purchase a gift card of 10x punch card to support us!
Hey everyone, as you all know Fit Rocks is closed at the moment to help prevent the spread of COVID-19. We are eager to open up again for all of you, and have some great plans for when that happens! We will have all new routes in the gym, new holds, and some other fun plans for everyone.
Frequently asked questions at the moment:
Question: Will I continue being billed / how can I freeze my membership?
Answer: We will be mass freezing all memberships to stop payments at this time. Several members have reached out and requested that we continue billing them to support us during this crisis. If you want to help support Fit Rocks during the COVID-19 Pandemic, please click HERE and complete this form. We can not thank you all enough for your support.
Question: Is there a way to support you during the pandemic?
Answer: Yes, you can click HERE and purchase a gift card, or 10x punch card to help us out!
Question: I had a prepaid membership – what happens to the time I paid for?
Answer: When we re-open, we will be sure to roll back all prepaid memberships to account for the time we were closed.
Question: I had a birthday / party planned during the closure, what happens now?
Answer: Unfortunately we can’t host your party during this closure, but we will happily reschedule at no cost and include 2x extra free passes for the birthday kid to come back with friends on us! If you don’t wish to reschedule, we will refund the cost of your deposit in full.
Question: When will you be open again?
Answer: We wish we could give a firm answer, and we certainly hope it is sooner than later… At this time we will heed the governments suggestions, and when they deem is appropriate for us to be open again, we will be.
Question?: I miss you!
Answer: We miss all of you more than you can know… We say it all the time, this place is more than just a gym. Though we can’t be together right now, we will get through this as a community and come together again. Much love to you all. Stay safe.
